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Jim Rudolph: Cracking the code to veteran service

Being raised in a home “that was Army-Army-Army everything” built a strong foundation of respect within Jim Rudolph for veterans and the service they give their country. It also afforded him the luxury of naturally being able to “speak veteran” from a young age in a way that many others can take years to figure out.

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Charles Castiglia: Remember your passion

Of all our guests this season, Charles Castiglia may have had the most varied list of "edges" that he's worked to develop over the years, from veterans and their families, to crafting stories, and even founding an entire business to negotiate better credit card service charges for not just his own funeral home, but others as well.

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Kelley Romanowski: A personal connection to organ & tissue donation

Kelley Romanowski knew she wanted to work in a helping profession. She started on the path toward nursing but realized that wasn't for her, and became a licensed funeral director and embalmer at a family owned and operated funeral home instead.

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Joe E. Pray: Cultivating imagination to create custom services

Joe E. Pray is one of four Joes you may find around Pray Funeral Home in Charlotte, Michigan. They may have strikingly similar names in this family operation, but they pride themselves on the unique, customized service they offer the families who come through their doors.

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Mike Hepburn: Making marketing work regardless of size

Mike Hepburn started out working for his family's funeral home with his sister and brother-in-law, even renting out a room above the funeral home, but felt that marketing was more his calling.

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Andrew Loos: Creatively connecting with the community

Andrew Loos didn’t intend to become a funeral director, but when you marry a 4th generation funeral director, it may not be a shock when you slide into the profession. A few years after joining the family business, they converted it into what is now the Heartland Burial & Cremation & Burial Society, an OGR member firm in the Kansas City area.

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