Virtual Roundtables
Join us for our annual Roundtables series to share your best practices, ideas and questions centered around a common challenge facing funeral service today. These informal discussions are an opportunity to connect with other members, share your expertise and learn from their experiences.
Spend time this summer joining your fellow OGR members for lively conversations. Ask questions, share concerns or offer suggestions and best practices. These gatherings result in implementable ideas and solutions that you can use immediately. We're saving a seat for you at our table, so register today!
"If you want to go fast, go alone. If you want to go far, go together."
--African proverb
Not sure if you'll be able to make it to a session you're interested in? Send your questions ahead of time to Nancy Weil at [email protected] and she can ask them on your behalf. Every session is recorded so you can watch and get your answers as your schedule allows.
NOTE: These roundtables are an exclusive member benefit - they are free to attend for all OGR members, and only members can participate.
June 28 - 3 p.m. EST
GPLs – Getting pricing information into the hands of the consumer
Facilitated by Paul Hummel, Hummel Funeral Home
Let’s spend an hour discussing pricing…not what you charge, but how you communicate your charges to the consumer. Do you post your price list online? How do you feel about the proposed FTC changes regarding your GPL? How do you make sure your entire staff complies with all FTC pricing regulations? Where do you place your GPLs in the funeral home? Do you have branded and professionally designed price lists?
OGR Past President Paul Hummel III will guide members through this discussion around the disclosure of pricing. Learn from others how best to handle all pricing inquiries – from phone calls to websites to walk-ins.
August 23 - 3 p.m. EST
Understaffed and Overwhelmed – Staffing to Ensure Coverage and Prevent Burnout
Facilitated by George Darte, George Darte Funeral Chapel, and Rick Ludwig, Kitching Steepe & Ludwig Funeral Home
Many OGR members report being understaffed and busier than ever. Whether you have two or twenty-two people on your payroll, how can you best utilize the staff you have in order to provide outstanding customer service without leaving you or your staff working without a day off? How do you use non-licensed staff to benefit your funeral home operations? In what ways can you schedule your staff for their benefit while keeping your shifts covered? Where can you find new personnel to bring onto your team?
Staffing is the #1 challenge facing funeral home owners today. Turnover, burnout and lack of staff impacts us all, so join a conversation filled with new ideas and ways to make sure the job gets done.
View Past Roundtables
All past roundtables are archived in OGR Learning Library. Members can watch for free after logging in.
2022 Recordings
2021 Recordings
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